DOSSIER
An engineer bridging product, infrastructure, and reliability.
Since 2018 I've worked across the tech stack — starting in service desk and endpoint support, moving through retail systems and IT engineering, and arriving at cloud and reliability work.
I treat technology as a craft. Whether I'm architecting a cloud system or shipping a product surface, the goal is the same: a clear plan, working software, and code that a future engineer can pick up without friction.
Cloud & DevOps
Building and optimizing infrastructure with AWS and Terraform, guided by modern DevOps practices.
Infrastructure & SRE
Ensuring reliability and performance through monitoring, automation, and incident response.
AUG 2024 — PRESENT
Site Reliability Engineer
PNC
- Drive engineering stability through analytics and metrics
- Implement monitoring systems and SLA/SLO management
- Lead performance tuning and complex incident response
- Mentor junior team members on infrastructure best practices
MAR 2024 — NOV 2024
DevOps Engineer Intern
Level Up in Tech
Intensive cloud internship focused on Linux, AWS, Python, Containers, Terraform, and AI integration. Worked on real-world projects with industry mentorship.
SEP 2023 — 2024
IT Engineer
Devoted Health
- Optimized cloud integration with SSO and enhanced security protocols
- Managed Jira boards and GitHub repositories for cross-functional teams
- Pioneered Chromebook deployment and network infrastructure improvements
MAR 2022 — SEP 2023
IT Engineer
Circle K IT Retail Systems
- Deployed and supported retail software and the technology behind it
- Managed POS systems, fuel systems, and back-office infrastructure
- Improved documentation and drove process-improvement initiatives
MAR 2020 — MAR 2022
Service Desk Tier 1-2
Belltechlogix
Provided technical support using ServiceNow, handling system configurations, user support, and detailed documentation of all interactions.
Clarity first
A clearly scoped problem is half the solution. I start every engagement with shaping and tradeoffs.
Quality compounds
Type safety, tests, and observability aren't overhead — they're what let future changes ship quickly.
Ship, then refine
Working software in production beats elegant software on a branch. Iterate from real feedback.